Libraries

Ask

June 25, 2024: We've updated our chat tool!

Our new chat tool is available 24/7 on most pages of our website at https://libraries.uc.edu. It will be staffed during the hours below.

Please use the pop-up below on our pages to use the new chat tool!


Welcome to Ask the Libraries, the Chat Reference Service for UC Libraries.

When Chat is available, you can connect directly with a UC Librarian or staff member.

Chat Hours:

  • During fall and spring semesters, chat is available:
    • Monday-Friday: 9am - 5pm.
    • Saturday and Sunday - no chat
  • During break periods, chat is available Monday through Friday, 10am - 3pm.
  • Chat Service is unavailable when the libraries are closed for holidays or breaks.