2020 Library FAQs

COVID-19 has changed things. Here are current answers to how Clermont College Library is handling the changes.

This page will continue to evolve as time progresses. Check back soon!


The library is moving to a by appointment only model beginning November 14. You can request appointments to pick up Click & Collect requests and equipment requests.

Online support continues during university business hours.

When open, only the first floor of the Clermont College Library will be open with limited spaces. Study space, computers, and printing will be available.

The second floor including the library stacks and study rooms will be closed.

When visiting the library, please bring your daily green pass to display to our front desk worker. They will sign you in to ensure we do not exceed our space capacity. 

Due to the small space available, we ask that you limit your time to 2 hour intervals.

Items to note:

  • Masks must be worn at all times.
  • Furniture cannot be moved.
  • Food and drink will not be permitted. 
  • We ask that you clean your space before and after use.


Yes. The due date for all UC Library Materials will be February 15, 2021. Early returns are accepted and encouraged if the item(s) is no longer needed. 

The contactless Click and Collect service continues. At this time, materials at other UC Libraries must be picked up at the owning UC Library.

Requested materials will be available for contactless pick-up on the following business day after receiving a pick up notice via email. At UC Clermont, a library employee will contact you via email to schedule your material pick up after it is ready. Please bring your Bearcat ID to pick up material.

The Clermont College Library stacks will be closed for browsing; however, all available items can be requested via the Click and Collect service. Questions about Click and Collect at Clermont can be sent to

Materials can now be requested through OhioLINK! Please be patient waiting for your items to arrive. Materials may take longer than usual due to staffing, travel, and quarantine times. 

Questions about your OhioLINK materials can be sent to Clermont College Library Operations Manager, Emily Wages,

Unfortunately, print course reserves and the Clermont College Library textbook program will not be available for Fall 2020.

If you are a student needing course materials, you may see if there are other ways the library can assist you outside of course reserves by emailing Questions about course reserves from faculty can be sent to the Clermont College Library Director, Catie Carlson,

The library will still be loaning laptops, iPads, calculators, and phone chargers with a due date of the last day of the semester. Returns of all technology must be made by appointment by contacting

Returning materials will be similar to the contactless pick up of materials. A book drop is available immediately outside the library in Peter-Jones for book returns. Any other types of material can be returned by appointment.

All returns will be checked in after a quarantine period. Therefore, your items will not be immediately removed from your library account. If you have questions about your return, please contact

Reference & Instruction

While reference questions will not be addressed at our service desk, there will be many opportunities online to get the help you need:


Yes! The library will have a chat service available Monday through Friday on business days from 9 AM - 3 PM. 

Yes! However, for the foreseeable future this will be 100% online. The library is supporting faculty and instructors integrating information literacy into courses with Canvas modules, embedded librarianship, webinars, and videos.

The library is also willing to help instructors needing to integrate library resources into Canvas.

Contact your library liaison for more information.